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RESUME

WORK HISTORY

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UX WRITER | BLOCK.ONE

September 2019 - Present

  • Writes, edits, and tests copy for websites and mobile apps

  • Co-designs mock-ups with designers and developers

  • Acts as a consultant for UX writing across the organization

  • Drives conversions by ~15% through A/B testing

  • Co-develops email campaigns that reach 100,000+ people

  • Created eight personas to guide a rebrand & site overhaul

EDUCATION

UNIVERSITY OF CALIFORNIA, SANTA BARBARA (UCSB)

B.A. Global Studies, Honors (2012)

Minor: Professional Writing, Business Communication 

Study Abroad: 1 Semester in Florence, Italy

Language Study: French (1 year), Italian (1 year), Spanish (3 years)

CERTIFICATIONS

Scrum Alliance, ScrumMaster™ (2018)

General Assembly, User Experience Design (2017)

BridgeTEFL, Teaching English as a Foreign Language (2012)

RESUME: Service
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